September 13, 2022
All times are EDT. Attendees are eligible to receive 2.5 CPE credits.
As the demand and expectation for more digital services grows, streamlining the business of government is now more important than ever. Join this keynote session for a forward-looking talk on automation and digitization, and how improving critical path systems can help Federal agencies deliver on the mission to increase customer and constituent experiences.
How will the technology investments from the $1.2 trillion infrastructure bill translate into tangible progress towards a modernized government? For agencies, it means an increase and expansion of services delivered. Join this government keynote session to hear how agencies are innovating and digitizing processes to deliver seamless, secure constituent services.
The Federal government is dedicated to transforming the way it serves the public. In support, High Impact Service Providers (HISPs) are committed to improving internal and external experiences across the government. Join this fireside chat to learn how the Department of Labor’s Office of Worker’s Compensation Programs is modernizing its execution of customer-centric services to support improved federal employees and citizens.
Improving customer and constituent experience is critical to the mission of government. To achieve this requires a new approach to the business of the government. Join government leaders and industry experts to gain insight into how agencies can enable employee efficiency and collaboration to increase focus on strategic mission work.
* indicates session will be livestreamed. Program agenda subject to change.